Frequently Asked Questions

This section is split into a general questions area (across all products) and also product-specific sections.
Please click on the appropriate section to see the answer to the question.

General Questions (Across all products)

Why aren't the videos showing up when I click on the button?

Why won't the product install?

My Antivirus program thinks your curriculum is a virus, what should I do?

How do I set Flash Security settings?

Windows VISTA/7/8 Users: Flash fix (Lessons/videos not working)

 

 

Mac OSX 10.6-10.9 Installation/Browser Guide

Due to the changes in Adobe Flash and Appleā€™s Mac OS X Software, the Robotics Academy curriculum product may not install as originally intended. Below you can find workaround for installing your products on MAC OS X 10.6 through 10.9. Make sure to select your correct product and web browser you intend to use.

If you have any questions, please do not hesitate to contact support.

Note: Option "A" walks you through installation. Option "B" assumes you already installed, but are having issues viewing lessons/videos.

Software / Browser NXT Video Trainer 1.0 NXT Video Trainer 2.0 Robotics Engineering:
Volume I
Robotics Engineering:
Volume II
Robot Science / Science & Data Logging
Firefox A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
Chrome A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
Safari A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
A. Installation
B. Flash Fix only
Not Compatible

 

NXT Video Trainer 2.0

Mac OSX 10.9: Issues with videos not playing


Robotics Engineering: Volume I (Home-school edition)

Error during activation

Network Install

 

 

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